Leadership

What is Wisdom?

Posted in Company Culture, Leadership on October 25th, 2011 by Lois Melbourne – Be the first to comment

Today, we had a company-wide discussion and departmental breakout sessions to discuss what Wisdom is at Aquire, and what it means to our employees.  I was going to synthesize the message for this blog post, but the value is really in the direct quotes from the Aquire staff.  These are unrehearsed, rapid fire brainstorming snippets of thought.  I am so proud of them and impressed by them, I am sharing directly, without synthesis.  They are not all inclusive, but they are good ones.

“Wisdom feels synonymous to the passion for the job and customer.  Everybody lives this every day at Aquire!”

“Wisdom is knowing your gaps between your current state and your desired state.”

“Wisdom gives you the ability to make the right choice and not just a choice.”

“Wisdom is understanding the need behind the problem.”

“Wisdom is the culmination of life experiences, both positive and negative.  You should learn from both.”

“Wisdom goes back to action.  It is not what they know, it is how they act and what they do.  You can be smart and still do foolish things.”

“Don’t confuse knowledge with wisdom.  Knowledge is information.  Wisdom is the ability to know how to act upon the knowledge you have.”

“You can share your wisdom, only if the recipient already has the ability to receive and assimilate it.”

“Wisdom is looking at how the need and the solution will fit in the big picture, so that the right action is taken.”

“Wisdom is finding a solution that can solve a problem for many, not just fixing a symptom.”

“We must ask questions to put things into context.  Without context and experience, wisdom can’t be drawn upon.”

“Wisdom helps us, help people address their problems in a different way.”

“Applying collective wisdom allows better solutions.  It often requires a lot of information to build the wisdom around an issue.”

“Experience can be painful but it often leads to wisdom.”

“Based on wisdom we have established our recommendations. Those recommendations gathered from many sources become best practices.”

“One of the wise things that have been taught to me at Aquire is that we are not just here to sell you products.  We are here to solve your problems.”

“Wisdom is all about the journey; our department has 87 years of experience in within Aquire.  We want and are willing (drive) to participate and share WHAT we know.”

“Wisdom enables us to be our clients’ GPS.  We learn from the past in order to position our customers in the path of compelling events.”

Cheers,
Lois and Team

7 Ways to Boost Your Leadership Career

Posted in Careers, Leadership, Succession Planning on September 12th, 2011 by Lois Melbourne – 1 Comment

Carnival of HR has asked all contributors to develop a list of 7 in honor of September being the word for 7th.  (Greek calendar had September as the 7th month)

Seven ways to get included on the corporate succession plan.  There are many things that get evaluated by management and talent management teams when they are doing succession planning.  As I  observe succession plans I see the desired requirements for the planners.  However there are often gaps between the planners needs and the candidates focus on what they should be developing about themselves.  For many people these may be obvious, but for others I hope it will help them think about the things they do to develop and promote themselves.  There are, of course, specific skills required for different roles and career paths.  This list is more about the universal traits.

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The Talent Management of Champions

Posted in Leadership, Talent Management, Workforce Management on June 15th, 2011 by Lois Melbourne – 1 Comment
There are many analogies used comparing business to both war and sports.  I believe the primal need to connect with winners or learn from winners and losers are a big part of it.  Another reason is that both war and sports have visible, measureable, public results, so they are easy targets for storytelling.  This blog is not about sports (although I have spent a fair amount of time this morning discussing the finer points of the games between the Miami Heat and the World Champion Dallas Mavericks).  This is about what we can learn from pure team work, discipline and personal growth.
  • The man at the helm (The Boss) – Coach Rick Carlisle exuded a sense of confidence and calm and it rubbed off on the players. He wasn’t competing with his players.  Coach Carlisle was orchestrating the right players to be on the court together when the right chemistry and skill sets were needed.  He could see when someone was hot and when somebody needed to reset their rhythm.  His role was not played out just during the big game (or presentation).  He has been building the team work, the skills, the chemistry and pride for years.
  • Nowitzki and his shooting coach (Student and mentor) – Time and again, ESPN made reference to Dirk Nowitzki’s shooting coach, Holger Geschwindner. Nowitzki is universally regarded as one of the Top 25 NBA players of all time, but he still finds time to improve.   I have been watching the Mavericks for many years.  I used to get frustrated that so many free throws were missed, even by ace players.  The discipline of practice is what yields an amazing consistency.  This is why we look for people that have experience similar to the tasks we have at hand.  We often need someone that has been doing the work and is familiar with the requirements.  It takes practice to be the best, not just will and desire.  The will and desire is what drives you repeatedly to practice and improve. During one of Dirk’s post game interviews he mentioned that if he had won one of these championships really early in his career, he may not have had the hunger and the drive needed to keep refining his game.  We won’t know that for certain, but I know that we have watched Dirk work hard and dedicated himself to the Mavericks for many years striving towards his achievement of a Championship win.
  • The two Jasons (Veteran leadership) – Jason Kidd was a steadying influence and a true floor general while Jason Terry stepped up when Nowitzki struggled. That’s teamwork. Jason Kidd is a steady hand and rock for all of the players coming off and on the court.  Jason Terry not only picked up his game and threw down amazing shots, he is the team cheerleader.  Any time during the season that the fans were getting a bit too relaxed and not making enough noise, there was Jason “the Jet” Terry waving his arms and the crowd would go wild.  He is a role model for building and keeping the spirit alive.
  • Barea (The Pace Setter) – J.J. is fast and does not know ‘no’ for an answer.  He does not allow men a foot taller than him and standing in his way prevent him from getting to the basket.  He is the team player with the optimism and can-do attitude that can be relied upon to keep the project moving and remind us that barriers are challenges that make us find a better way of doing things – not just the easy way.
  • Marion, Haywood, Chandler (The Supporting Cast of Gentlemen)- These are men of star quality themselves.  They bring their skills to the game and make the star performers look good by enabling them to do their jobs which yield the big stats.  They are critical.  They are a joy to hear interviewed because they give credit to both their teammates and their competitors.  This skill is developed throughout the Mavericks team.  They support each other and they know they are a team.  They are not stretching for the limelight, they share it together.
  • A supportive owner (Corporate support) – Owner Mark Cuban was deferential in his post-game interview, referring to the players’ efforts and essentially declined an interview. He brought Don Carter the founder of the Mavericks to the awards ceremony, so that the first owner of the Mavericks could take part in what he started. Cuban knows that he can see further only because he stands on the shoulders of giants like Carter, Carlisle and his players.
The Heat thought they were building a talent management Mecca with their cast of stars.  However the team chemistry, supporting players and the discipline of consistency could not be overshadowed by high dollar pay checks of a few rock stars.  There are many talent management lessons in the finals.
Congratulations Dallas Mavericks and thank you for the lessons and the amazing entertainment!
Cheers,
A devoted Mavs Fan!

Today is a Big Day for Aquire

Posted in Leadership on April 4th, 2011 by Lois Melbourne – 3 Comments

Today is a big day for Aquire. For nearly 17 years we have operated as a innovative, customer centric, employee friendly entrepreneur owned company. We will continue to carry on all those attributes, except we will now become a wholly owned subsidiary of Peopleclick Authoria.

What does this mean to you / us?

We are now poised to spread our wings like never before. We will work closely with Peopleclick Authoria and will continue to operate as Aquire with the same staff and management as always to service the world with our workforce planning and analytics, org charting, organizational modeling, succession planning and the rest of the Aquire product portfolio.

Aquire’s growth story is powerful, not only from our ability to create an international market for our technology solutions, but also by creating some of the best jobs, filled with the best software people any customer has ever worked with! (I get these letters, I know the customers feel that way). Now we keep all the goodness and get a boost.

We will expand our market reach through the Peopleclick Authoria teams. We will continue to execute the technology visions of our co-founder and Chief Technology Officer, Ross Melbourne. Your favorite tech support people are still here to answer your calls. The unique Aquire culture focusing on customers, innovation and the awesome sustainable employee lifestyle will continue. The elegant and powerful software from Aquire will still be solving people’s data integrity, merger integration, workforce analytics, succession planning and organization visibility problems.

Aquire has been approached many times in the past for merger or acquisition opportunities. The opportunities were never right for us or the market. When approached by Peopleclick Authoria we started exploring the great product synergies. We started talking to the people and researching the people and we knew we had found an impressive organization, with quality, intelligent people who have high integrity standards and a strong market position. The opportunity to work together with PCA while continuing with our product roadmap, our Aquire team and great customers, was an evolution that is just so right.

We are very excited about this new stage of our lives. You may have questions and I am happy to address them. Please send them my way. I look forward to hearing from you.

Cheers,

Lois

Give and Receive So Much

Posted in Leadership, mentoring on February 14th, 2011 by Lois Melbourne – 1 Comment

Pay it Forward. Give and You Shall Receive. You get what you give.  There are many sayings tied around the rewards you receive when you give.  Here is my new favorite story gifted to me by a high school friend, Michelle Courtney Fout, that Facebook has brought back into my life.  Michelle attends the University of Washington in Seattle. The tree in the picture is a beautiful fixture on the campus, but the story of this tree is even more wonderful.

There was a tree in Cambridge Mass, where George Washington first took command of his troops in 1775.  A scion of that tree (a part of the tree that you use to start another tree growing) traveled to the Washington University campus and was planted there around the turn of the century.

The original tree in Cambridge died from disease and the favor of a scion from the Washington University Elm traveled back across the country and was planted in the original spot in Cambridge.  Then there is another turn in this reciprocal gift of life.  The Washington University tree was struck by lightning and once again a scion from Cambridge came back to Washington State to plant this beautiful joy of a tree. read more »