Going into the Gap with Benchmarks
Posted in Workforce Analytics on December 31st, 2009 by Lois Melbourne – 1 Comment
I love benchmarks. I’m a competitive person, and I like to measure and keep score for a lot of things. But I’ve had some very good teachers and learned some very good lessons over the years that have helped me choose wisely when to trust and use which competitive instinct. This is a good topic for the end of the year when people are setting personal goals for the new year and companies are setting their objectives, selecting their scorecard’s key performance indicators, and seeking out industry benchmarks to measure their quality and progress. BEWARE! Choose wisely! read more »

